The County & Member Self-Service Portals will be down for maintenance on every Sunday from 7 pm to 11 pm. We are sorry for the inconvenience.

Has your address changed? Has your position in the county changed? Please contact your County Clerk as soon as possible to complete a Form 4: Change of Information.

Please note that CERF will never request, by email, any personal identifying information from you, including your Social Security number or bank account information. If you receive any emails requesting such information, please disregard and contact CERF immediately, at 877-632-2373.

Until final salary, hours and contributions information through termination date is received from the County Clerk for an employee ready to retire, the CERF Administrative Office cannot commence retirement benefits. However, benefits will be paid retroactively to the day the retiree is entitled.

Empower Retirement County Visit Schedule
Date County
Feb 20th Saint Francois County
Feb 21st Reynolds County
Feb 24th Jefferson County
Feb 25th Franklin County
Feb 26th Washington County
Feb 27th Newton County
Mar 2nd Phelps County
Mar 3rd AM Iron County
Mar 3rd PM Crawford County
Mar 4th Texas County
Mar 5th Webster County
Mar 6th Dade County
Mar 11th Randolph County
Mar 12th Macon County
Mar 13th Moniteau County
Mar 16th AM Madison County
Mar 16th PM Bollinger County
Mar 17th Scott County
Mar 18th Cape Girardeua County
Mar 19th Ozark County
Mar 25th Platte County
Mar 27th St Clair County
April 1st-3rd Greene County
CERF County Visit Schedule
Date County
Feb 25th Howard County
Feb 26th Maries County

May 8th, 2020
Truman Day

When talking with the CERF Administrative Office, please be advised that your call may be recorded for quality assurance purposes.

To contact CERF Administration by e-mail, please click here.  Because e-mail is not secure, do not include a date of birth or Social Security Number in the communication. ***NOTE: CARS Support questions should be directed to

Please click here to see the Staff Extensions

Address: 2121 Schotthill Woods Drive
Jefferson City, MO 65101
Tel: 877-632-2373
Fax: 573-761-4404
Normal Business Hours: 7:30 a.m. - 4:30 p.m, Mon - Fri.
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Directions to this location

Questions about CARS?

General questions can be directed to

Specific questions about payroll, deposits, participants, forms, etc. can be directed to the Benefits Specialist or Accounts Specialist for your county. Please visit CERF's Contact Us page for more information.