The County & Member Self-Service Portals will be down for maintenance on every Sunday from 7 pm to 11 pm. We are sorry for the inconvenience.

Has your address changed? Has your position in the county changed? Please contact your County Clerk as soon as possible to complete a Form 4: Change of Information.

Keep your beneficiary designations up-to-date! It's extremely important to update your beneficiary designation as you experience life changes. See forms to complete at https://www.mocerf.org/CERFPlan/DeathBenefit.html.

Please note that CERF will never request, by email, any personal identifying information from you, including your Social Security number or bank account information. If you receive any emails requesting such information, please disregard and contact CERF immediately, at 877-632-2373.

Until final salary, hours and contributions information through termination date is received from the County Clerk for an employee ready to retire, the CERF Administrative Office cannot commence retirement benefits. However, benefits will be paid retroactively to the day the retiree is entitled.


Robert Eastburn of Empower Retirement has temporarily suspended county visits. He is still available via phone or email, and can conduct electronic meetings. Please click this link https://virtual_meeting_cerf_robert.empowermytime.com to schedule an appointment.
CERF County Visit Schedule
Date County

When talking with the CERF Administrative Office, please be advised that your call may be recorded for quality assurance purposes.

To contact CERF Administration by e-mail, please click here.  Because e-mail is not secure, do not include a date of birth or Social Security Number in the communication. ***NOTE: CARS Support questions should be directed to carssupport@mocerf.org.

Please click here to see the Staff Extensions

CERF
Address: 2121 Schotthill Woods Drive
Jefferson City, MO 65101
Tel: 877-632-2373
Fax: 573-761-4404
Normal Business Hours: 7:30 a.m. - 4:30 p.m, Mon - Fri.
Map this location
Directions to this location

Questions about CARS?

General questions can be directed to carssupport@mocerf.org.

Specific questions about payroll, deposits, participants, forms, etc. can be directed to the Benefits Specialist or Accounts Specialist for your county. Please visit CERF's Contact Us page for more information.