The County & Member Self-Service Portals will be down for maintenance on every Sunday from 7 pm to 11 pm. We are sorry for the inconvenience.

Has your address changed? Has your position in the county changed? Please contact your County Clerk as soon as possible to complete a Form 4: Change of Information.

Please note that CERF will never request, by email, any personal identifying information from you, including your Social Security number or bank account information. If you receive any emails requesting such information, please disregard and contact CERF immediately, at 877-632-2373.

Until final salary, hours and contributions information through termination date is received from the County Clerk for an employee ready to retire, the CERF Administrative Office cannot commence retirement benefits. However, benefits will be paid retroactively to the day the retiree is entitled.

Empower Retirement County Visit Schedule
Date County
Mar 6th Dade County
Mar 11th Randolph County
Mar 12th Macon County
Mar 13th Moniteau County
Mar 16th AM Madison County
Mar 16th PM Bollinger County
Mar 17th Scott County
Mar 18th Cape Girardeau County
Mar 19th Ozark County
Mar 25th Platte County
Mar 26th Johnson County
Mar 27th St Clair County
April 1st-3rd Greene County
April 6th Boone County
April 9th Boone County
April 13th Buchanan County
April 20th Cole County
CERF County Visit Schedule
Date County
March 18th Crawford County
March 19th Randolph County
March 24th Platte County

May 8th, 2020
Truman Day

When talking with the CERF Administrative Office, please be advised that your call may be recorded for quality assurance purposes.

To contact CERF Administration by e-mail, please click here.  Because e-mail is not secure, do not include a date of birth or Social Security Number in the communication. ***NOTE: CARS Support questions should be directed to

Please click here to see the Staff Extensions

Address: 2121 Schotthill Woods Drive
Jefferson City, MO 65101
Tel: 877-632-2373
Fax: 573-761-4404
Normal Business Hours: 9:00 a.m. - 3:00 p.m, Mon - Fri.
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Questions about CARS?

General questions can be directed to

Specific questions about payroll, deposits, participants, forms, etc. can be directed to the Benefits Specialist or Accounts Specialist for your county. Please visit CERF's Contact Us page for more information.